TERMS AND CONDITIONS OF SALE
TERMS AND CONDITIONS OF SALE
Effective as of 27/06/2022
ARTICLE 1 - Scope of Application
These General Terms and Conditions of Sale (referred to as "T&Cs") apply, without restriction or reservation, to all sales concluded by the Seller with non-professional buyers ("Clients" or "the Client") wishing to purchase the products offered for sale ("Products") by the Seller on the website www.coconutsplit.com. The Products available for sale on the website are as follows:
- Eco-friendly menstrual swimwear for women
The main characteristics of the Products, including specifications, illustrations, and dimensions or capacity indications, are presented on the website www.coconutsplit.com, which the Client must review before placing an order.
The choice and purchase of a Product are the sole responsibility of the Client.
Product offers are valid while they are visible on the site and within the limits of available stock, as specified at the time of ordering.
These T&Cs are accessible at any time on the website www.coconutsplit.com and shall prevail over any other document.
The Client declares having read these T&Cs and accepted them by checking the appropriate box before proceeding with the online ordering process on www.coconutsplit.com.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Client.
The Seller’s contact details are as follows:
Coconutsplit, Sole Proprietorship
Registered with the Marseille Trade and Companies Register under number 899214431
40 BOULEVARD DES VAGUES, BUILDING A, 13008 MARSEILLE, FRANCE
Email: aloha@coconutsplit.com
The Products presented on www.coconutsplit.com are available for sale in the following regions:
- Worldwide, depending on shipping capabilities (La Poste and partner carriers in other countries).
For orders shipped outside metropolitan France, the Client is considered the importer of the Product(s).
For all Products shipped outside the European Union and French overseas territories, prices will be automatically calculated excluding taxes on the invoice.
Customs duties or other local taxes, import duties, or state taxes may be required. These charges are the sole responsibility of the Client.
ARTICLE 2 - Prices
The Products are supplied at the prices in effect as displayed on www.coconutsplit.com at the time the order is placed.
Prices are expressed in Euros (€), both excluding and including tax (HT and TTC).
Prices take into account any applicable discounts granted by the Seller on www.coconutsplit.com.
These prices are firm and non-revisable during their validity period, but the Seller reserves the right to modify them outside this period at any time.
Prices do not include processing, shipping, transportation, and delivery costs, which are billed separately under the conditions indicated on the website and calculated before finalizing the order.
The total amount requested from the Client includes these additional costs.
An invoice is issued by the Seller and provided to the Client upon delivery of the ordered Products.
ARTICLE 3 - Orders
The Client must select the Products they wish to order on www.coconutsplit.com according to the following process:
- The Client selects an item, adds it to the shopping cart, and can modify or remove it before finalizing the order and accepting these T&Cs.
- The Client then enters their contact details or logs into their account and chooses the delivery method.
- After confirming the details, the order is considered final and requires payment by the Client under the specified conditions.
Product offers remain valid while they are visible on the site and within the limit of available stock.
The sale is only considered final upon full payment of the price. The Client must verify the accuracy of their order and immediately report any errors.
Any order placed on www.coconutsplit.com constitutes a remote contract between the Client and the Seller.
The Seller reserves the right to cancel or refuse any order from a Client with whom there is an ongoing payment dispute.
The Client may track their order progress on the website.
ARTICLE 4 - Payment Terms
Payment is made through a secure payment method as follows:
- Credit card payment
- Payment by check
The price is payable in full by the Client at the time of order placement.
Payment data is encrypted using the protocol defined by the authorized payment provider handling transactions on www.coconutsplit.com.
For payments made by check, it must be issued by a bank located in metropolitan France or Monaco.
The check will be deposited upon receipt.
Payments made by the Client will only be considered final after full and effective receipt of the funds by the Seller.
The Seller is not required to deliver the ordered Products if the Client has not paid the total price under the above conditions.
ARTICLE 5 - Deliveries
The Products ordered by the Client will be delivered to metropolitan France and other regions based on shipping capabilities (La Poste and partners in other countries).
Deliveries within metropolitan France take place within 48-72 hours at the address provided by the Client during their order. For other countries, estimated delivery times can be obtained from La Poste's website (www.laposte.fr).
Delivery is deemed completed when the Client takes physical possession of the Product.
The Seller will make every effort to deliver the Products ordered by the Client within the specified timeframe.
If the ordered Products are not delivered within 20 days of the indicative delivery date (except in cases of force majeure or due to the Client), the Client may request cancellation of the sale under the conditions set forth in Articles L 216-2, L 216-3, and L241-4 of the French Consumer Code. The sums paid will then be refunded within 14 days of the contract cancellation date, excluding any additional compensation.
Deliveries are carried out by an independent carrier to the address provided by the Client.
If the Client arranges for their own chosen carrier, delivery is considered completed once the Products are handed over to the carrier. The Client acknowledges that it is then the carrier’s responsibility to ensure delivery and that they have no recourse against the Seller for any failure in delivery.
If the Client requests specific packaging or transport conditions, additional charges will apply, subject to prior written agreement and a separate quotation.
The Client must check the condition of delivered products and has a maximum of 15 days from delivery to report any issues to the Seller, accompanied by supporting documentation (e.g., photos). After this period, and failing compliance with these conditions, the Products will be deemed conforming, and no claims will be accepted.
The Seller will refund or replace defective Products as quickly as possible, at no cost to the Client, provided that the defect has been duly proven.
The risk of loss or damage transfers to the Client once they physically take possession of the Products. Products travel at the Seller’s risk unless the Client has chosen their own carrier, in which case risk transfers upon handover to the carrier.
ARTICLE 6 - Retention of Ownership
Ownership of the Products remains with the Seller until full payment has been received, regardless of the delivery date.
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